Where We Work

The skills, knowledge and expertise of our people are crucial to ongoing humanitarian efforts around the world. We work in Africa, Europe, the Middle East, Central Asia, Asia, the Pacific, North America, Central America and South America. The map below shows where we were working in 2015/16.

Some of the crises we are working on this financial year are listed below.


More than 640,000 Rohingya refugees have fled violence in Myanmar's Rakhine state since 25th August 2017. They are now in makeshift camps in Bangladesh's Cox's Bazar. We have deployed eight experts to support our UN agency partners including two engineers, three protection specialists, a logistician, camp site manager and an humanitarian affairs coordinator.

East Africa

Several countries have experienced severe food shortages and are on the verge of famine in East Africa. We sent experts working with the World Food Programme, World Health Organisation, Food and Agricultural Organization and United Nations Children's Fund (UNICEF).

Middle East

Political upheaval and civil war has made Syria the largest source country for refugees globally and nearly 700,000 of them are in Jordan and over two million in Turkey. An additional four million people are internally displaced within Syria. Since May 2011, we've deployed more than 80 personnel to the region, mostly stationed in the neighbouring countries of Iraq, Jordan, Lebanon and Turkey.

In October 2016, the Iraqi government launched an offensive on the country's second largest city of Mosul which had been under Islamic State control for more than two years. The international humanitarian community braced for the fall out and we sent experts to support hundreds of thousands of people displaced by the fighting.


We supported the population of Vanuatu after Cyclone Pam and again after the El Niño induced drought. When Cyclones Cook and Debbie hit in April and May 2017, we had water and sanitation and logistics experts already on the ground.


We supported the people of Haiti after Hurricane Matthew last year and following this year's hurricanes.


We have had experts pre-positioned in Fiji over the cyclone season and they have been building the capacity of local emergency responders.

International humanitarian training

We deliver four core training courses at the University of Mebourne's Dookie campus near Shepparton in central Victoria. We also deliver customised humanitarian training in Australia and around the world. Some of our recent training includes:

Sri Lanka

Humanitarian response training for Australian embassy staff.



Child Protection in Emergencies Training